Refund policy
Returns & Refunds Policy
Eligible Countries
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United States only.
Return Policy
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Accept Returns: Yes (for defective and non-defective products).
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Accept Exchanges: Yes.
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Product Condition: Must be new, unused, and in original packaging.
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Return Window: 7 days from delivery date.
Return Methods
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By Mail (Prepaid return label included in package—free).
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Drop-Off Location (USPS/UPS/FedEx).
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In-Store Returns (6221 Corporate Dr, Houston, TX 77036).
Fees & Processing
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Restocking Fee: None.
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Refund Processing Time: 3–5 business days after receiving returned item.
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Refunds are issued to the original payment method.
Damaged or Lost Packages
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Contact us within 7 days of delivery for assistance.
Contact Us
📧 Email: [email protected]
🏢 Address:
6221 Corporate Dr, Houston, TX 77036, USA