Refund policy

Returns & Refunds Policy

Eligible Countries

  • United States only.

Return Policy

  • Accept Returns: Yes (for defective and non-defective products).

  • Accept Exchanges: Yes.

  • Product Condition: Must be new, unused, and in original packaging.

  • Return Window: 7 days from delivery date.

Return Methods

  1. By Mail (Prepaid return label included in package—free).

  2. Drop-Off Location (USPS/UPS/FedEx).

  3. In-Store Returns (6221 Corporate Dr, Houston, TX 77036).

Fees & Processing

  • Restocking Fee: None.

  • Refund Processing Time: 3–5 business days after receiving returned item.

  • Refunds are issued to the original payment method.

Damaged or Lost Packages

  • Contact us within 7 days of delivery for assistance.

Contact Us

📧 Email: [email protected]
🏢 Address:
6221 Corporate Dr, Houston, TX 77036, USA